.. no hide nor hair by 4pm, so SWMBO called them ...
"Oh, we forgot. Have to be tomorrow now ..."
I'm not sure if that's better or worse than the last skip company we used who managed to turn up when we were out (despite telling us emphatically when they'd be there) and drop the skip in the wrong drive.
Yet another day of predictable incompetence from people who manage to make their bread and butter look like a hobby.