Wanted - grommets for back boxes.Found - a single remaining bag on the shelf at Focus.But - bag had previously been opened and is missing two grommets - only 8 not 10.So - asked for discount at till.Was offered - 10%Pointed out - that 20% of the contents were missing.Told - they can only offer 10% due to head office.Walked out.Rang - head office and was told they could offer what they wanted.Greedy incompetent gits. I didn't even ask for a discount beyond the number missing. OK, I know this is a tiny annoyance but it is the attitude problem. WTF should I pay *more* per grommet because they have only have an opened pack?Now off chest.

If I ruled the world I would have offered the short package at 50% offor FOC if bought alongside the other bits you need to do the job.But I don't. :(DG

Don't you love Focus?

Jan 08, 2005 21 Replies

Rate this thread:

Andy Luckman (AJL Electronics) 21 years ago

See if this helps:

formatting link

Vote

Mary Fisher 21 years ago

I hadn't thought about that, thanks, Owain. Mea culpa.

So I looked in Towsure.

They don't do gas fittings except those directly to do with cylinders.

We'll try Dickinsons ... they've always been helpful.

Mary

Vote

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required