Well this should be interesting. Purchased a Dell U2518D display in Jan 2020 from Amazon, today it appears it's developed a column of pixels with blue stuck on. Most visible when the display is black as it is when it's searching for input (so the back-light is active). Also interesting is that the line of stuck pixels fades out about a cm from the top and bottom of the actual screen area.
Unless it's still in its "limited hardware warranty period", probably not very.
Are you sure its not the harness that has a cracked track? I got one of those for 8 quid, similar fault but older Dell. Brian
To which harness do you refer?
I'd hope it would be covered. An occasional dot pixel failure is a problem on the panel substrate. Panels could be sold like that, under terms of sale and customer acceptance.
To me a failed line of pixels is not acceptable, it's either electronics or interconnects failing, it negatively impacts its use.
Well guess what. It's gone away. Or at any rate reduced in intensity to the point where I'm not sure whether I can see it or not. It was definitely there before - a bright blue vertical line visible if e.g. I slept the machine.
it will likely come back.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a material fault in the period of one year from date of delivery."
That does indicate a poor connection which varys.
But the statutory warranty also applys and it isn't just 1 year.
Probably a poor connection at the edge of the panel, possibly brought on by recent heating/cooling cycles. If it comes back percussive maintenance or twisting the screen may make it better (or worse).
Dell doesn't write consumer law.
Bill
Do you mean vary's?
Do you mean apply's?
Nope.
Nope, dope.
:) Is that what I think it means?
No, he means varies and applies but his grasp of English is poor.
Nope, I choose to spell it like that, stupid.
I don't know what you think it means, but in our industry it means thump it.
If that helps you either ignore the problem, or spend days tracking it down if it's going to a customer.
Andy
Have something to add? Share your thoughts — no account required.
Ask the community — no account required