Hi,
I had new double glazed windows installed yesterday and I noticed that the glass panel in two of them is crooked in the frame. On an opening window it is lower on the hinged side. It is similiarling lop-sided in a non-opening window.
The fitter tells me that this is necessary to allow for "settling" and is called "heal and toeing", but if this is correct then surely the other windows (which are level in their frames) must be wrong.
I think he is spinning me a yarn. What do you think?
TIA, Derek.