David.WE.Roberts put finger to keyboard:
I don't use Amazon Marketplace any more - too many problems.
"Original" toner cartridges being some third-party tat; "Software" being disk media only with no licence; One item not delivered at all, and no response from the seller. Took five or six weeks before Amazon would cancel the order and I could then buy from someone else (didn't want two of the same) - and there was no opportunity to neg the seller because the item was never delivered!