Bloody useless Yodel.

Really, the smaller packages are a bit low to use as a a seat!

Brian

Brian Gaff used his keyboard to write :

They have had a small parcel of mine a week now and still not delivered it. First of several items ordered over several days and everything else long since delivered. If others can do it, why not them?

Here in South Somerset I find all of the parcel delivery services OK - even Hermes who seem to be the most complained about generally.

A recent experience with one particular retailer and Yodel was interesting. The retailer split the delivery into two parcels and I got "dispatched" notices from them on two days with Yodel tracking numbers. In neither case did the tracking number show up on Yodel until at least 24 hours had passed and I got two deliveries on two days. I suspect that the communication between the two may not be on a "real time" basis and that there is batch processing somewhere along the line. It may be the retailer that keeps all their details until a given time every day and then sends them as a batch or it might be that the retailer sends them as they are created but Yodel only processes them as a batch at a given time, I don't know.

I've recently purchased something from embay in the USA. The seller used the "Global Shipping Program". That works by sending the item to Pitney Bowes near Cincinnati from where it gets shipped to the UK (East Midlands airport I believe) to be delivered by Hermes. The tracking showed it moving via Fedex ground to PB where they told me they were creating the documentation and then, a little later, that it had been shipped. Five days later it has just appeared in the Hermes system without an "arrived UK" element in the tracking; we both know that the flight doesn't take 5 days. In this case I suspect PB crate up lots of shipments into one and then present it for shipment and I doubt they do that every day, another batch process. Of course, when it gets here it has to go through customs and that adds more time.

I have used Fedex to ship things across the Atlantic from the USA. Their tracking can be misleading. Quite often something will be recorded as being in Memphis at the exact time the plane it's on departs Memphis and the next tracking is at the moment that plane touches down (rather than arriving at the gate). Their delivery timing is simply "before 1800hrs" here (and it usually turns up about lunch time) but in Slough, using the same service, it is "before 1200" hrs (and will turn up between 0900-1000). That said, I can order a shipment early Monday and it will arrive here Wednesday.

None of the systems are perfect. My preference, here in South Somerset, is DPD with Yodel second. If I lived somewhere else I can well believe my preference would be something else.

Harry Bloomfield;Esq. snipped-for-privacy@harrym1byt.plus.com> wrote

Likely its small enough that its fallen down somewhere, nothing to do with Yodel.

This from Hermes earlier today:

Update on your parcel

Then at 1208 today - delivered (just dumped, no knock at the door.).

so are herpes and hlDHL