Greetings all.. Let me give you the lowdown. Last Friday came home (Live in Northwest IL) and it was raining cats and dogs. Walked into my kitchen looking out the window thinking it was really coming down, then I noticed it was really coming down "IN MY HOUSE" in and around the window frame. After I was able to mop up the mess after the rain had stopped I was able to see I had water damage on my ceiling as well as the walls themselves, under and around my counter/Sink and the walls felt like Mush. Saturday I was able to get up on my roof and found out that a "HORNETS" nest had grown in my Downspout from our gutters out of site. This blocked the drainege and the water got up in the roofing under the shingles.
While walking on my roof, I almost fell through around a soft spot that was not there previously.
I clean my gutters twice a year, spring as well as fall to prevent problems with runoff/Icing.
Called my insurance company (USAA) who are sending a adjuster to look at the mess. They guy on the phone says that the roof problem might not be related, and might be a 2nd claim???
What do I do to prepare for the adjuster to get this done right? Any info is appreciated.
Thanks! Darrell Crone