I cleaned my vinly floor with flash all purpose cleaner and its put
yellowish staines all over the floor. I did dilute it as said, the
floor people carpetright where i bought it from are trying to blame the
cleaner but I think this should not do this to the floor as it was an
expensive floor. Any opinions on this please?
I read some info on the Flash cleaner.
It dose say it safe for floors (Professional Flash All Purpose Cleaner saves
you time and money by eliminating the need for specialist cleaning products.
It is guaranteed to be safe and effective on floors, kitchen & food display,
toilet, dining and communal areas.
Is the floor new? If so if you have any scraps of flooring try the Flash on
a piece, If you have a the same bad results Take another piece to Carpet and
show them. After that if it discolors they will blame the Procter & Gamble
the makers of Flash. Also if the floor is new could it be a reaction to the
glue? So as you can see the trail of blame is never ending. It is best to
try and keep your cool when dealing with store . If you have a local
Television station they might have a consumer help department that
investigates complaints and put them on the air. What ever you do, do not
give up YOUR bottle of cleaner.
If as you quote the cleaner is "guaranteed to be safe and effective on
floors" and the problem can be replicated on a sample of the flooring
then it seems a pretty simple matter to present that to the cleaner
manufacturer for them to make good on their guarantee.
Most manufacturers are quite willing to rectify legitimate problems. As
an example I had a friend who had a piece of electronic test equipment
that had batteries leak in it after sitting in the garage over the
winter. He was ready to toss it when I told him to call the 800 number
on the batteries. He called and they told him to ship it to them for
evaluation so he did. A few weeks later he received a brand new unit and
indeed an upgrade since the old unit was no longer made. This was like a
$500 piece of equipment replaced without complaint over $2 worth of
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