I think I understand now how it works, and possibly what is wrong. Here are pictures of the "good" side (Level2) and the bad side (Level1). These pictures were taken with the frame supported on wood blocks, so there is no weight on either leg.
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Originally I thought the pins in the legs rode on top of the 45-degree channel. But now I think that the underside of the channel should be resting on top of the pins.
You can see in the Level2 picture that the pin is just below the beginning of the channel. That leg moves freely, and I think it is ok.
The Level1 picture shows the fully retracted side which does not move freely. What I think I see is that the leg pin has gone all the way up the underside of the channel and has escaped from it and is now resting on top, and can't get back to the underside. (Although, it's not clear from the picture that the pin is actually resting on the top of the channel.)
It appears the channels need to temporarily move even further to the right so the leg pin can drop down below the channel, but it's already as far as it can go.
I don't see any frame bending or anything wrong with the metal rod that connnects the two sides - it is protected by the frame.
Does my explanation make sense, or do I have it wrong?
I don't know how to fix this. I can't really get to anything, and don't know what I would do even if I could. All I can think of is to lube the hell out of everything on the bad side and see if that makes any difference. I did try moderate tapping on the top of the leg with a hammer, but nothing moved. I thought if the pin was close to the edge, the tapping might work, but apparently it's not that close.
Thanks very much for everyone's help so far. I just hope someone has a magic bullet for this.