I just bought a brand new washing machine (Whirlpool GSW9800P) and I'm
having a hard time getting it balanced. It's sitting on a linoleum
floor and every time it goes into its spin cycle it starts to shake,
rattle and move across the floor. I've tried adjusting the front legs
repeatedly, but it's just not doing the trick (either that, or I just
haven't found the magically height). Any suggestions on what I can
New huh, Make sure all the packing materials and shipping bolts have been
removed. See the manual for where to look.
Level the rear first then adjust the front legs last. Put the level on all
4 edges and both diagonals.
If all else fails, wash fewer clothes. If it is unbalanced with a very
small load, there is more than just the last degree of leveling going on.
Call the service hotline.
I have the LSW9700 and have the same problem, sorta. It's level on a
With heavy loads, it does it about 70 percent of the time during the
high spin cycle.
With smaller loads, about 5-10 percent of the time during the high spin
Bought in January, been doing since the day we brought it home....
In that case, you are overloading it. Just because it holds a lot of
clothes dosen't mean it can handle them.
You may also have a machine with a poorly balanced drum. Not sure how to
convince service it is a warantee-able item.
If it is still "Brand New", complain to the store and ask for a replacement
of a different model similar price. A big box like best buy might do that
to please you. Just tell them it dosen't perform to your requirements.
Since it sometimes does it with small loads, I don't think being
overloaded is entire issue.
If it is something I can fix myself, fairly easily, I'd like to do
that. I live way out in woods and it is a chore to get anyone to come
out, even more of a chore to get the proper directions to the place to
them (turn right at the stump next to where the Gilroy's old barn used
Finally, the washer is jammed into a tight space which requires me to
remove a floor to ceiling cabinet full of canned fruits and vegetables
and haul the cabinet outside, whenever I need to replace a machine.
The last repair guy I had here to fix my old machine, some nine years
ago, insisted I remove the cabinet before he could work on it.
However, you can work on it with the cabinet in place, it is just a
REAL pain....and you have to be really skinny....
May be obvious, but did you use a level on it? You may try moving the
washer a few inches--it may be in "a sweet spot." My washer danced
around a lot too, but I found that a 4x4 placed behind it help a lot
and prevented it from bouncing up against the back wall. Whirlpool
has a customer 800 help line (I believe in Knoxville, TN)--call them!
This is not likely but it did happen to me.
Most washers nowadays have automatic levelers on the back legs. My new
washer did the walk-about from the day I had it installed. Don't
recall how I found the problem but:
One of the rear legs had come out of the bracket. Snapped it back in
and no more problems.
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