Thought I'd ask here, first, before getting into any
possible hassle with the dealer.
Bought a new Ariens snowblower from an independent dealer that handles
Ariens and a bunch
of other power equipment a few months ago.
He agreed to deliver the unit to our house without a delivery charge, but
wasn't too thrilled about doing so.
Anyway, it appears that the Carb probably needs some adjustment.
Unit is of course still under warranty.
No way we can lug the unit back to his place; certainly won't fit into
trunk of car.
What's normal, or legally required, for him to do under warranty ?
Is it our responsibility to get the unit back to him for warranty repairs ?
Or is expected to come to house to either pick it up, or repair it ?
When you purchased the unit the dealer gave you a warranty slip. On this
slip it tells you what you are and what you are not covered for. It will
also tell you who is responsible to get the unit back to the dealer for
repairs. If the dealer did not give you this slip, how do you know if you
have any warranty at all?
If this is a NEW snowblower, there probably isn't any way to adjust it.
New small engines are typically made without any external carb
adjustments so that the factory settings are not messed with. As I
understand it, this has been going on for a few years now and is due to
a need to lower the emission of these small engines.
He may offer a service to do repairs at your place, but that would be
charged for. Only the labor portion under warranty would be covered. Travel
time is on you. Thee may be exceptions, but that would have been spelled
out by the dealer.
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