Rental company wants details.

micky · 2018-05-02T13:53:19+00:00

For the first time renting a car, I damaged it. Just scuffed the paint on a front corner (thought probably would have dented it if it weren't made of plastic). When I returned it, the employee asked for details of how it happened. Is this typical? Even after I told him I hit a post and no other car was involved? Even though the post is 6" thick and I didn't damage it either?