"I think a lawyer would probably be more dishonest than the plumber."
Well, they certainly cost more. I guess I'm amazed at all these
responses. The OP just paid the guy and found the leak in 15 mins, so
there isn't any huge damage involved, just some wet carpet. He didn't
say how long he's been calling without getting a return call. I'd
certainly give the guy a chance to respond before I escalate everything
into crisis mode. I agree if the job was done right, it never should
have happened. But any of the other avenues, they are going to expect
that you gave him some reasonable amount of time to respond.
He did the job Friday. I've called him twice a day since and he won't return
my phone calls. This morning the gas company came to hook up the new heater.
I asked him if he knew the plumber. He didn't but said it was no big deal to
fix the plumber's other water leak on the 5/8 inch line while he was here.
Yeah, let's here it for the local propane company. So now, both leaks are
repaired and the carpet cleaners will be here tomorrow. I'm not going to
tell the plumber the leaks are fixed. Perhaps it'll give him something to
nag at him, perhaps not.
And charge double the price.
I'd get an estimate on carpet cleaning. Send the plumber a letter asking for
the cost of cleaning. If no response, get the work done, thenhead for small
claims court. Most states have them and it only cost about $25 to $50 to
file a claim. If he does not show, you win. Just showing up will cost him
more that what he'd have to pay you. Even if you never collect, you get
some satisfaction from yanking his chain.
Call your insurance agent, have the damage documented, and file a claim.
Get in touch with the plumber's bonding company ( your insurer may do this).
File a complaint with the licensing board.
I would be careful about filing an insurance claim. The way things are now,
some insurance companies are just looking for an excuse to drop you. There
are many horror stories about folks who have made routine claims and had
their insurance company refuse to cover them any longer. It is really easy
to get 'blacklisted'.
-> Bob,-> -> Call your insurance agent, have the damage documented, and file a claim. -> Get in touch with the plumber's bonding company ( your insurer may do this). -> File a complaint with the licensing board.
I doubt that your insurance company will do anything about
it if it is just water. I had a roof leak that my insurance
company (State Farm) would pay to repair, but they would do
nothing about the carpet -- even if there was mildew due to
the water from the roof leak. They suggested that I just use
a fan to dry it out read well.
In fact, your carpet may be just fine if you suck up as much
of the moisture as you can (shop vac or carpet shampooer) and
dry it out using a fan or two.
I agree that an insurance claim might be the wrong way to go.
Besides, your claim may be less than your deductable.
My mother had exactly the opposite experience in 2004 with a plumbing
leak. The insurer replaced or fixed all of the water damage but would not
fix the leak itself.
I think that the OP should get his carpet and other damage fixed
professionally. The question of a "deductible" isn't important since the
plumber or his bonding company will make good on that. He needs to notify
everyone, take some pictures, mitigate his damages, and get them fixed.
The plumber stopped by this afternoon and agreed it was his problem and said
he'd take care of everything. He was a little slow in his response and
actually didn't respond until I threatened, but in the end, he agreed it was
the > work, he turned water back on and didn't check for leaks. There
was > nothing obvious at first, but 15 minutes after he left the
bedroom carpet > was soaked in one corner. He had put the ferrule in
backwards in a > compression fitting in the bathroom. I fixed that leak
and phoned his > answering machine to express my displeasure and ask
him what he was going > to do about the stained carpet. An hour later I
discovered a second leak > on a compression fitting on 5/8 inch copper
pipe. I phoned again and again > and he won't call back. Since this guy
is licensed, should I notify the > state licensing board? I'm afraid to
call another licensed plumber because > the next guy might be worse
than the first one so I'll get out my torch > and sweat in a decent
fitting to replace the compression fitting, but I'm > still p*ssed
about the carpet. I somehow thought a licensed professional > would
know how to connect two pipes together.
Is the leak like this one?
That was in BAD TASTE!!!
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.