My car insurance payment check was returned. I only do this every 6 months so it is not a regular thing. I have paid it online before so the address I had on file was, at one time, correct. When I read the mailing address to the guy on the 800 line at the insurance accompany, he said.....The current address may not be incorrect, but it is not the one he had. He gave me a new PO Box and it was even in a different state. He then gave me the option to pay with a credit card over the phone, which I did.
I went online with my bank, and was going to change the payment information for the next 6 month payment. There are 400 different options. The option I did not find was one to change the address. I called the 800 number so I had the bank on the phone. The girl on the phone agreed with me that she didn't see an option to change the address. There was an option to change the account information but no address option. With her on the phone, we both took a pen and paper and wrote down the information that was still correct and deleted the payee. We then made a new payee with the correct PO and City, State, zip.
That is modern convenience at it's finest. Two computers between us and we still had to get pen and paper involved. I guess it is hard to get away from the old covered wagon days.
------- O'Neil to General Hammond: For the record Sir, I wanted to blow it the hell up.