I use Wells Fargo. You know, the bank that doesn't have a coin
My car insurance payment check was returned. I only do this every 6
months so it is not a regular thing. I have paid it online before so
the address I had on file was, at one time, correct. When I read the
mailing address to the guy on the 800 line at the insurance accompany,
he said.....The current address may not be incorrect, but it is not
the one he had. He gave me a new PO Box and it was even in a
different state. He then gave me the option to pay with a credit card
over the phone, which I did.
I went online with my bank, and was going to change the payment
information for the next 6 month payment. There are 400 different
options. The option I did not find was one to change the address. I
called the 800 number so I had the bank on the phone. The girl on the
phone agreed with me that she didn't see an option to change the
address. There was an option to change the account information but no
address option. With her on the phone, we both took a pen and paper
and wrote down the information that was still correct and deleted the
payee. We then made a new payee with the correct PO and City, State,
That is modern convenience at it's finest. Two computers between us
and we still had to get pen and paper involved. I guess it is hard to
get away from the old covered wagon days.
O'Neil to General Hammond:
For the record Sir, I wanted to blow it the hell up.