I've been out of the loop when it comes to repairing washers and dryers since for the past 30 years I've purchased only commercial machines for my own house and for one rental townhouse. These machines "never" break under normal residential use since they're designed for laundromats and everything about them is heavy duty from the motors to the tubs to the internal plumbing. They're also serviceable from the front if anything ever breaks. They have only a two knobs for choices for washes: hot/warm/cold and normal/permanent press/delicate.
Yesterday my wife asks if I'll look at the machine in her mom's garage in San Francisco which is leaking water on the floor. Removing the back of this Whirlpool was a nightmare of plastic spring clips and electrical connections. I saw that the drain hose was leaking, an amazingly awful cheap, thin, flex plastic hose. Everything inside that could be plastic, was plastic.
I ordered a drain hose and a pump hose on Amazon for $35 or so. I dread trying to replace these.
I have a sister-in-law that must love buying appliances. This washer is only about three years old and it replaced a much better, still functional, washer. When I asked why they bought this she said that it was because it was "energy efficient and water-efficient." Well for washing machines, which use very little electricity, this really means that it's designed to sense the size of the load and reduce the amount of water, which is a good theory but rarely works in practice.
Back at my rental unit, the tenants decided that they wanted fancy new front loaders which I told them that they were welcome to buy, but I wasn't going to buy them. That meant I had to sell my precious Speed Queen commercial machines since I had no place to store them. To buy those machine new today would cost me $2000. They are about 15 years old and I got $350 for the pair.
They bought LG machines. The tenant (an Apple software engineer) and me (a hardware engineer) spent a lot of time trying to figure out how to do a wash. There must be 1000 combinations of choices you can make.