We used our machine a couple days ago. Worked fine. Today we went to
wash a load of clothes and the washer gave us a NF (NO FILL) error. WE
removed the hoses and checked them, they are fine. We turned the water
back on with no hose attached and no water came out. Does this sound
like a plumbing problem or washer problem? If this is plumbing what
would cause the lines to clog or freeze when all other lines in the
house are working fine?
If it's real cold where you are, they could easily have
frozen if the lines run someplace where cold air could leak in.
Play detetctive and follow the lines back to their source
(if that's possible).
If it *is* a freeze problem, you want to know because
pipes may have burst and a thaw will flood you out...
If water comes out of the plumbing, it is a washer problem, most likely the
fill valves did not open. Could be the valves, could be the timer that
sends the signal for them to open.
Get a meter so you can see if the valves are getting electric when it should
be filling. You can find more information at www.applianceaid.com and
I agree, sometimes "Fools rush in where angels dare to tread", but the
OP was only asking for advice on where the problem was likely to be located.
It would have been unproductive for him/her to call an appliance repair
guy in and have to pay for the service call to be told it was frozen pipes.
If the OP is still following this thread, it's a plumber of GOOD
handyman you should be seeking if you're still stumped.
I agree with Edwin that anyone who can't figure that out on his own
shouldn't be messing with it.
Could be quite productive in one respect: paying "Idiot Tax" in that
manner might encourage him to think a bit the next time something goes
wrong. I mean, come on! No water comes out even when the washer is
disconnected, and the guy wonders if the washer might have anything to
do with the problem!?
It was a lot warmer "a couple days ago" than it is now, right?
Think about it...
No water comes out, even when the washer is disconnected. Why is it,
exactly, that you think the problem might be with the WASHER??????
That one pipe isn't in the same place as "all the other lines". Right?
Odds are, you have a frozen pipe. And I think you ought to call a
plumber to find it and thaw it for you. You don't appear to have the
problem-solving skills needed to diagnose and fix this on your own.
If the water line is not a quick disconnect fitting , you should be
getting water when the washer hose is disconnected .
That means there is a problem elsewhere. You need to follow the water
pipes back to the meter and see if there is a frozen spot. Assuming
you have had very cold weather overnight.
If the hot water isnt working either , it may make it easier since the
hot water line will run back to the water heater.
Watch for any water sounds or leaks since you may have a broken pipe
Don't forget that some new washer installations include an electric
solenoid that shuts the water off (upstream of the hoses) unless the
washer is drawing an electrical current. If the washer plugs into a
box instead of directly into a wall outlet, then the box may be
contributing to the issue.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.