Trying to get a duplex painted. 4 people involved. The neighbor and J own their respective sides. J is renting to a tenant. I'm J's boyfriend.
These 3 women decide on a color and the paint guy comes and paints up a sample. However, nobody really likes how the sample looks so J and I step in, put a hold on the paint guy, then go way out of our way to get some more paint chips and meet with everyone to pick out more colors. I felt like we needed to pry a color choice out of the neighbor. She's soft spoken and Hispanic. She didn't think we'd like her choice, but we still needed her input and buy-in. After a few more colors are picked out, we came back the next day with 4 more quarts and paint a bunch of sample patches again. There was a grayish color the neighbor was fond of, a cream color the rest of us seemed to like but the neighbor didn't, a khaki color one of J's co-workers really thought would look good, and a red color tenant wanted for the doors. Great. Personally, I'm okay with just about any of the second set of colors. Neighbor wasn't around after we put up the samples, so the decision would have to wait.
J calls neighbor the next day and neighbor says she likes the "light" color. J, for some reason, doesn't question why neighbor now likes "light" color when she didn't the day before, and assumes, probably not too incorrectly, that "light" meant "cream". The cream was far and away the lightest color of the bunch - almost white. The gray was a light gray, but still much darker than the cream.
Painter comes and slaps up a coat of the cream over the whole duplex. Probably 600 - 1000 in labor and paint. Neighbor freaks when she gets home. Neighbor calls J and says she really said "grey" - that her accent must have gotten in the way. I must tell you that J speaks about 2-3 languages and has vocabulary for about 3 more. Light is pronounced "light". J is still thinking she's half responsible for the result of the misunderstanding.
I didn't hear the conversation with my own ears - however, I say if she said "light" - she got "light". Also, I think if she was so adamant about the color, she could have played more of a roll in getting the samples and being more clear about her decisions.
What do you think - help pay for the change, or kindly tell neighbor she's welcome to any color change at this point that she's willing to pay 100% for?
- Nate