Trying to get a duplex painted. 4 people involved. The neighbor and J own
their respective sides. J is renting to a tenant. I'm J's boyfriend.
These 3 women decide on a color and the paint guy comes and paints up a
sample. However, nobody really likes how the sample looks so J and I step
in, put a hold on the paint guy, then go way out of our way to get some more
paint chips and meet with everyone to pick out more colors. I felt like we
needed to pry a color choice out of the neighbor. She's soft spoken and
Hispanic. She didn't think we'd like her choice, but we still needed her
input and buy-in. After a few more colors are picked out, we came back the
next day with 4 more quarts and paint a bunch of sample patches again.
There was a grayish color the neighbor was fond of, a cream color the rest
of us seemed to like but the neighbor didn't, a khaki color one of J's
co-workers really thought would look good, and a red color tenant wanted for
the doors. Great. Personally, I'm okay with just about any of the second
set of colors. Neighbor wasn't around after we put up the samples, so the
decision would have to wait.
J calls neighbor the next day and neighbor says she likes the "light" color.
J, for some reason, doesn't question why neighbor now likes "light" color
when she didn't the day before, and assumes, probably not too incorrectly,
that "light" meant "cream". The cream was far and away the lightest color
of the bunch - almost white. The gray was a light gray, but still much
darker than the cream.
Painter comes and slaps up a coat of the cream over the whole duplex.
Probably 600 - 1000 in labor and paint. Neighbor freaks when she gets home.
Neighbor calls J and says she really said "grey" - that her accent must have
gotten in the way. I must tell you that J speaks about 2-3 languages and
has vocabulary for about 3 more. Light is pronounced "light". J is still
thinking she's half responsible for the result of the misunderstanding.
I didn't hear the conversation with my own ears - however, I say if she said
"light" - she got "light". Also, I think if she was so adamant about the
color, she could have played more of a roll in getting the samples and being
more clear about her decisions.
What do you think - help pay for the change, or kindly tell neighbor she's
welcome to any color change at this point that she's willing to pay 100%