I am interested in to what you think is
About 11 years ago I bought lifetime warranty windows from Swingline, a
local window company. they emphasized at the time of sale to call them
not reynolds who made the windows. your warranty is really with us not
reynolds. did nice job, nice folks
at about 7 years I had a couple fogged windows, swingline did replace
the sealed glass units but informed me reynolds went out of the window
But they would still provide a 10 year full warranty and after 10 years
it would decline 10% a year like a battery warranty till it expired. I
wasnt happy but what could I do?
At about the 10 year mark more fogged windows:(
Called swingline 10 times, over months basically the blew me off and
ignored me.said we will take care of me but never bothered...
the frames screws were rusted and I feared breaking that frame so I
ended up boarding up some windows because they were outside my fenced
in yard and I have dogs. it was a security issue... took the assemblies
to pgh window and door, it took a day but i had the glass replaced.
cost a few hundred bucks. replacement sealed windows arent expensive:)
getting frame apart can be tough....
note if swingline had offered i would of gladly paid something to avoid
the hassles of boarding up wiondows etc.
swingline though ignored me:(
What if anything would you do under the same situation?
complain to BBB
Say oh well?
Start a website dedicated to the company? a not nice site like sucks?
Be a PIA at home shows and embarass them bigtime?
I WANT TO BE FAIR, but they shouldnt of plain ignored me........