I purchase a 8 year old Jamestown pellet stove.. It is in excellent condition and I was able to observe it in operation.. I'm very happy with the construction and condition of this unit, having compared it with newer models.
However, the operating instructions/owners manual was not available (seller, just couldn't find it).
I tired contacting Jamestown through their dealer network, which list about
100 dealers in the Pac. NW USA. However any dealer I contacted in my area claimed they hadn't been dealing with Jametown since they moved to Canada some years ago..I finally emailed Jamestown (canada) and got a response from them today that refered me to the closest parts and service dealer in Billing MT (1000 miles away).. I called them and was told they could sell me a owners manual, which includes the operating instructions, for $16 + s/h. So say $20.. I declined since I felt this was excessive.. I tried to get them to just provide me with a copy of the operation portion, but they claimed there were copy right restrictions. (yah! like I believe that!)..
I sent a nasty email off to Jamestown, regarding their appearant abandonment of stove owners in the US.. Can't really be customer service and support it the nearest is 1000 away..
My question; does anyone have a copy of the basic operating (lighting and feed controls) instruction for any basic 'manual control' pellet stove?? I can probably figure it out but would be nice to have something as guidance while I'm learning the procedure..
Help and comments would be appreciated.
Steve