A month ago we came back from vacation; when I turned the water back on the
ice maker didn't work. I figured something had frozen. A few days latter,
before I got around to defrosting, it started again.
Today it stopped again. We hadn't turned the water off, so maybe it is
It is a Kenmore side by side where the ice is stored on the door; I can't
remember what real brand it really is. Thanks.
How did it "stop"? Dead not doing anything, going through the motions
but not filling, stuck 1/2 way through a cycle??
Kenmore is made by several different companies....
Some model# helps.
Frozen fill elbow/tube, freezer temp, jammed with an ice cube, wand
arm stuck/jammed, bad fill valve, bad icemaker.....are some common
Appliance Repair Aid
I have a twenty year old Whirlpool Ice maker that stops sometimes...I
paid a repairman $50 to show me this trick...just take the cover off
the ice maker exposing the gears and tap on them a little...rattle it
a little...it may start back...
Open the freezer and blow your hair dryer in there on it for five or
ten minutes just to thaw it out a little bit...you may get it working
I'd recommend calling a local Independent servicer that handles
Whirlpool products. Your refrig ice system's referred to as IDI,
for 'in door ice'.
When I went to WPL school on these the year they were introduced,
they looked like a great idea. And the idea is still a good one, but
my, oh my, have these been a pain.
I suspect you have the frozen fill tube problem, and that requires
a tech to repair. Basically WPL has a new tube assy that includes
a heater, and these seemed to have solved that particular problem.
I've been seeing IR sensing circuit board problems too. But
definitely have a WPL tech check it, he'll have seen it before
If it's a frozen fill tube, ask the tech if WPL will cover any of the
cost. They did at one time.
Hope that's of some help.
Dave's Repair Service
New Albany, PA
I'm a 32-year pro appliance technician, and love sharing what
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