Let's say a digital cable customer is having problems with her cable
service. Let's say her cable box freezes up and reboots itself
intermittently. Let's say having the cable box replaced by a cable
company technician does not solve the problem.
Hypothetical Next Step:
Let's say Level 3 support at the cable company decides to replace her
standard digital box with an HD box since the HD boxes have more
memory. Perhaps this HD box was mailed to her house and installed by
the customer. Perhaps the HD box came with a return-mail address
label, but without any instructions stating that the standard box had
to be returned.
If this hypothetical customer installs the standard box on another TV,
will the cable company know about it? Will it get the nightly updates
from the cable company? Hypothetically speaking, would this be
considered cable theft?