We have a home in the sf bay area, california.
Need recommendations of good home warranty companies.
I have heard of scams and horror stories. Some have said that it is
not worth the money.
Any suggestions, pointers, happy stories, sad stories .
What to ask ? look for ?
pls let me know.
I have only 1 thing to say to you. Don't do it! I have known several
people who foolishly bought home warranties from various companies.
Every single one of them felt totally ripped off when it came time to
make a claim.
Take the money you'd pay for a warranty and put it in a bank account
just for home repairs. You'll be a much happier homeowner in the end.
We bought a home warranty when we bought our current home, but we never
had a claim, so I don't know whether the company was any good.
The warranty certainly cost less than a new refrigerator, washer or
drier would have cost and less than the cost of a major roof repair, but
none of those things happened and we didn't renew when the year was up.
Think of it the way you would an insurance policy: if you had a claim,
it could save you a bundle; if you didn't have a claim, did you waste
what you paid out in premiums?
On 09/07/05 03:31 pm firstname.lastname@example.org tossed the following
ingredients into the ever-growing pot of cybersoup:
I have done work for those companies in the past but never will again.
As a contractor, you must work dirt cheap and try to fix stuff that is
junk. They will not pay for decent stuff, they wqant to buy the
cheapest stuff possible. I have never seen anyone happy with one.
Better to put your money in a Nigerian money scam.
Opens a savings account just for the house. Put $500 or so a year into it
and it will cover most anything the warranty company will cover. One big
advantage is YOU get to pick the installer, the brand of replacement parts,
etc. In 39 years of home ownership, I've never had an expense that a
warranty would have been a good deal.
This is Turtle.
I would never give these Money Sharks a dime for every dime you give them is a
lost dime. These House appliance insurance companys are after one thing and it
is not to fix your equipment. i have did jobs for them in the past and
everything that was used on the job was the cheapest material know to man. i did
a job one time for AHS and there was a bad compressor , badly leaking condenser
coil, and few small parts that was bad. It was $1,100.00 for just a repair and
$1,170.00 for a new condenser unit. AHS agreed to just fix it and not pay the
$70.00 more to replace a new unit. the customer elected to pay the difference of
the $70.00 and I get paid up front $1,170.00 and changed out to a new unit. I
did the job and was paid by the customer. About 6 month later i got a letter
from a Attorney asking about the bill and the customer was sueing AHS for the
money they did not pay that they agreed to pay. I have seen a lot of these money
Grabbers with the jobs they do and i have rarely ever find a happy camper after
they have to use the policy.
Start putting the premium amounts in the bank and you will probley be ahead in
the long run.
I must agree having experience with a few of those companies, all came with
the warranties when the houses were purchased. We had a bad toilet and the
repair guy adjusted it but wouldn't fix it or replace any parts plus I had
to pay a minimum service charge every time they came over. I finally replace
the toilet myself at my own expense - that was many years ago and was the
start of my DIY projects. The last house we purchased had a bad burner on a
smooth cook top. You know those things are expensive to repair and most of
the time you might as well replace it with a new one. The company that
warranted the home said its too expensive to fix or replace but agree to
replace it with a cheaper non smooth cook top. I got as much money out of
them for a non smooth cook top and install it myself. Got some $$ back but
not all of it. The home warranty is a good selling point if your property is
on the market, otherwise its not worth it.
I'll blame the internet for this, although my opinion is based on a small
sample of younger people I've interacted with. I'm 52, and when I bought my
first home, any problems automatically led to a trip to the library.
Sometimes, the librarian would comment that she'd gotten positive feedback
on a certain repair book, so I didn't even need to go to the card catalog.
(What the hell is a card catalog? :-) ) This led to many repair triumphs
such as replacing the transmission in my washing machine, with a little
over-the-phone help from G.E.
Now, it seems the first place people turn to is the web, and that's NOT
always the best thing. You can visit these newsgroups and perhaps get some
good advice, after you sift out the insults, childish unintelligible
writing, grammar, and other chaff. Maybe, if you're lucky, you might find
something via google, but more often than not, you won't find disassembly
diagrams. You might find PDF files someone's posted, but they look as if
they scanned the original diagrams using a toaster.
There's still a whole series of excellent brand-specific appliance repair
books at my library. Rochester NY is not a major metropolis. I'm sure other
decent library systems have these books. But, finding them might require
picking up the phone and speaking to another human being. What a concept.
I agree there is no replacement for good reference books. But when our
refrigerator recently started acting up (only a very few years old) I
wasn't about to call a repair service and pay most of the cost of a
new unit to have this one repaired. I was able to find a good *.pdf
file of the exploded diagram on the GE appliance web site and that was
help enough to track down the problem. What was the issue? Bad seal on
the thermostat (located on one of the refrigerant lines in the freezer
compartment behind the cover in the rear of the freezer compartment)
that allowed water to penetrate, which ruined it. Cost to replace?
About $12.00. Of course it took a while to rule out the timer and the
heating element, but in the end the problem was fixed, properly, and
without having to pay $400.00 (or more) per year for the poor
"service" provided by these kinds of insurance policies.
I did the exact same thing when, a few weeks later, I had an electric
starter go out in a gas oven. I researched the problem, found the
cause of the problem, got a new starter installed, and called it a job
well done. All for the cost of a little time and just a few dollars
(instead of hundreds of dollars per year.) And I educated myself a bit
as well, which is a nice side effect of this whole process...
(Remove the Primes before e-mailing me)
*Some* appliance stores can be helpful, too. There's an independently owned
one near me, with a parts counter. The guy had enough experience to help me
rule out one of 3 causes of a problem with my dishwasher, by first replacing
the cheapest ($9.00) part, before guessing about the $150 part. He was
right. I wrote his boss a letter. The only problem with the whole affair is
that the place is 2 doors down from a music store which I'd never heard of.
I was forced to spend $75.00 there on two sets of bass guitar strings. Even
so, it was cheaper than having a repair company deal with the dishwasher.
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