GE Profile dishwasher. Doesn't drain except on hottest cycle. Then drains
80% of times I run it. Also, rarely cleans what is on the upper level;
rather it usually leaves a residue on glasses in upper level. (once had the
arms blocked with olive pips, pieces of fibre etc on a dishwasher on that
upper level: IMPOSSIBLY difficult to get out!). Sometimes gets glasses
clean on hottest cycle if I dare leave them in.
Otherwise has to drain manually, - meaning pushing the run cycle and then
stopping it after five seconds. A few times doing this makes it drain
Now it seems the expansion of the plastic on running the cycle so often has
made the innermost spike which feeds water to the upper level come out!
Any way of getting it back in again? How does that lower spinner come out?
(when I get it out, I will clean out that lousily designed hidden lower
basket where the cutter-impeller which substitutes for a filter resides:
Reasonably sure copper drain pipe isn't blocked)
Had this problem with a washing machine not draining right. Turned out,
the level of the drain pipe outlet relevant to the washer was critical.
Shoved it further down the drain, and the washer operated properly.
Evaluate your placement of items on the lower level; perhaps they are
interfering with a water jet directed to the upper arm in the middle
Home Page: http://www.seanet.com/~jasonrnorth
No, I am pretty sure this isn't the reason: The washer worked for three to
four years prior to starting acting in this way and it is intemittent.
In addition I am reasonably sure that nothing in the lower level is
consistently interfering with the water spout to the upper level (except of
course that the upper telescopic part of the feeder 'pipe' has now come off:
Which curiously doesnt make the unit perform much worse than when it was
I have to wonder if it is ever going to perform up to par, considering the
problems. Is it worth the fix? I'd be out pricing new ones to compare with
the cost of replacing parts on this one.
The residue is probably from improper cleaning. If the unit does not drain
properly, it is not getting rid of the dirty water from the first cycle
before going into the next one. If it turns out to be the drain valve and
or pump, you will probably spend half as much for parts as a new DW.
Check out www.applianceaid.com for some ideas. and www.repairclinic.com
Yes, I had figured out that one but put the posting here in case anyone knew
what might cause it to clean properly occasionally: I thought that it might
show that there isnt all that much wrong with this unit?
If it turns out to be the drain valve and
Pump definitely not worthwhile: Drain valve is something of a question mark
to me and there is nothing anywhere on those pages for it on a GSD5930?
Which is only about five years old Are there any directions anywhere for
Yes, your point may be a good one, especially where I live; where
perfectly good dishwashers only slightly older than mine are put on the
street regularly along with a whole rest of the kitchen. The only reason
for the 'may be' is that changing a dishwasher isn't an easy business while
if the problem is only a clogged drain valve (for instance), unclogging it
may be significantly easier if someone can point to instructions as to how
to do this.
(A few months ago I saw a Bosch looking brand new outside a building neat my
offspring's school: I am making myself feel better by saying that all
dishwashers which have been used to clean recently and which have had a
housekeeper clean the outside look new. But this one SEEMED to have the
interior sticker-tape still on it)
It SEEMS (from a link from one of those pages to pcappliancerepair) that the
whole problem on this GSD5930D01WW may have been caused by the central
spline in the lower jet becoming clogged and then bursting out. Now the
water which does get through (not much of it) does get pushed through to the
upper level. Some cleaning of the upper level does take place. Does anyone
know how to dissemble the lower rotating arm to put the spline which has
come out back in please? I can then clean out the impeller basket and see if
THAT solves the not-draining problem?
(The unit does now drain possibly as many as 50% of times I run the
dishwasher. It is even possible that the impeller is breaking even olive
pips up and pushing them through the drain pipe!)
As far as I can ascertain, this unit doesn't have a drain valve.
Somewhat buoyed by the instructions at
http://www.applianceaid.com/WD22X10008.html (which don't work), I did tackle
this problem and ended up with a heat gun training on the mid spline which
expanded it enough to jam the upper one into it. I suppose time will tell
whether the heat and expansion of the plastic (followed by what I presume
was the contraction again) will have caused that arm to come off in the
I then took out the impeller-area 'filters' and basket and found a troubling
point: A third of the holes were entirely blocked by what looked a bit like
a transparent algae like substance. HOWEVER the light gray plastic in the
matting covering the lower basin of the whole washer seems to be either
dissolving or melting and what was blocking the holes were more probably the
results of that melting in the heat of the hottest cycle.
Not-so-mysteriously there is no broken off gray plastic matting anywhere to
Now only about three quarters of an inch of water builds up in the unit
after it has finished running (obviously only in the lowest part) and I am
wondering if that is normal. If so, this is one curiously designed unit for
something which has essentially been on the market for decades with what
look like only minor cosmetic modifications.
I did call GE who are supposed to have this super-duper service assistance
centre to see if this was a known identified problem and they told me that
they are now only a product information and assistance line and referred me
to the GE Product Recall line which is 800 804 9802 which only tells you
about certain problems and were practically useless with any other problem:
They tell you to call 800 432 2737 which has so many even more endless
menus and I suspect exists only to make money out of scheduling service
calls. Ultimately they transferred me over to the supposed service number
which then did the same and transferred me over to what was supposed to be
the actual service number. (This goes on endlessly while I was getting on
with other business)
GE are now scheduling a service call to ascertain whether there is anything
actually wrong with that gray plastic matting
Curiously enough I have now had the GE repair people in to look at this unit
and they confirm that as is, it does self-destruct after a few years and
their technical team are fully aware that you have to have that melting mat
changed every 4-5 years. They don't tell you this before the unit has
self-destructed of course and now don't want to replace a unit which is
obviously 'unfit for purpose'. The repair man now says that they aren't
responsible as it CAN be repaired. When he was here, his tune was a bit
Then he said that to do the repair would cost $198 but that as it would
undoubtedly need a pump eventually when the melted matting caused the pump
to seize, putting one in as well would make any repair uneconomical!
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