Sears delivered a new freezer a few days ago (and nearly got their
mammoth delivery truck stuck in my "rural" driveway).
I opened it up and the interior light does not work. Didn't really
matter to me, but my wife was not happy. Tried a new bulb, no go.
I called to have it repaired and the guy at the "nationwide" repair
line told me they would just replace the whole freezer....I say
"whoa," thinking it seems excessive, plus I did not want that monster
truck back on my road....
He said some mumbo jumbo that I did not understand, about a
T-connection that often times gets out of alignment and that was NOT a
repair that they preferred to make at customer's homes....he finally
said I could try cleaning out the bulb socket with a 3-M green scrub
pad, compressed air and a lintless cotton towel, and then coat the
bulb connection with a light film of Vaseline, which I did. Still no
Called the local Sears store, as instructed to have them "replace the
freezer," and they said "NO!. Told me I had to call the repair line
and get it repaired...hey, wait a minute, Hadn't I already done
that....well, had to do it again.
Got another person at the nationwide center who said they usually just
replace the freezer, but after telling her the store refused, she
finally agreed to send a repair person out.
Well, after all that long story (LOL), do any of you know what is
likely wrong and IS THERE any real reason it could not be repaired at
my home with no lasting problems....tim