Greetings everyone! My home is in Des Moines, just south of Seattle in King County, Washington. This last Oct 31st we had major electrical work done on our house by a local company. They told us they would arrange for the required electrical inspection to be completed - where one of the repairmen would be present to answer any questions the inspector might have. Since that time, they have a number of times given us a time range for the inspection, then did not call and no one showed up. They have failed to call back numerous times, when they said they would call to schedule a new time. As a result, as of today, they still have not arranged for the inspection - most recently saying they'd call us yesterday, and did not.
Two days ago, I finally called WA State Labor and Industries and was told the the City of Des Moines is responsible for making the inspection of my home. I called the City of Des Moines, and was told there is no record this company ever filed for a permit for this job. I apparently have three more months before the 180 day period the inspection normally is supposed to be done expires.
I have a couple questions, which I hope are helpful to others as well:
- My understanding, based on my phone call with the City of Des Moines, is that the electrical company that did the work is responsible for correcting any problems the inspector finds - is this generally the case?
- What are my options or leverage as far as encouraging the electrical repair company to follow through with their commitment to schedule the inspection? I am thinking of calling the Better Business Bureau. Any other suggestions?
Thanks in advance for any information.