Are you using HE soap? I find liquid tide HE the best. I use about half
the amount that fits in the cap and it washes fine. I could see though that
if you have a farm household that brings in real muddy clothes, a front
loader may not work well. Otherwise for most people they are probably
better than top loaders at gettting out stains.
The results are in. I went to the laundromax over the weekend and used a
top loader, everything came out just fine. I chatted with the attendant
about my problem and she was quite helpful, and even made some of the same
recommendations that the fine folks on this group came up with.
The final result: I used the correct amount of H.E. detergent (Wisk) and
instead of using the "normal" cycle which I usually do, I increased to Heavy
Duty and let it run. If one bothered to watch during the Heavy Duty
cycle, it reverses itself more often than the normal cycle. This further
prevents clothes from "balling" up in the machine.
Everything came out fine this time. I spoke with Sears about the problem
yesterday as well and they are sending a technician out to service both the
Duet washer and Duet dryer, under the extended warranty agreement I have
they send someone for regular maintenance every six months whether I have a
problem or not. Since I bought them last December, my six months is due
now. They'll check it out and make sure the machine isn't extracting the
soap before it should, and that the water fill is correct. They did have me
drop a level on the machine while they were on the phone just to be sure and
yes, the machine is still perfectly level.
Thank you to everyone who offered up on this issue. I appreciated
everyone's advice and opinions!
Glad you are heading towards success. I ususually use normal cycle plus the
heavy option. Don't know how that compares to the Heavy duty cycle. I
think it is just Normal but longer. I also always use second rinse because
I have a tendency towards getting allergic to the detergents. I like Wisk
but can't use it any more because of allergic reactions to it. It is less
sudsy then Tide HE.
The other day I was doing a delicate wash for my wife's shirts. Load have
just a few shirts and pants and I was thinking of you and I figure it was
comparable to your 8 shirt test load. Even though the Duet reduces the
amount of water when you run a small load, there was clearly a good size
puddle of water visible thru the door window. It was obvious and if you
don't see it with a small load then maybe the thing is screwing up.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.