Just had some tile work done in a bathroom upstairs. Part of the job
involved removing and replacing a toilet. Job was finished about 2
weeks ago. I just noticed some discoloration on the ceiling below the
bathroom. I thought it might be moisture, had my wife flush, and sure
enough, when she flushed I heard some "heavy drips". My tile guy says
he thinks it is a pipe problem that he had nothing to do with. He
says what he did (replace the toilet) is a no brainer. He thinks if
it was a problem with the part between the john and the pipe that he
replaced, we would have a leak all the time, not just when we flush.
I guess my question is : Is it highly unlikely, as my tile guy claims,
that he could have caused a problem like this just by replacing the
Any opinions appreciated!
He's either stupid or thinks you are.
He probably didn't replace the wax seal with a new one when he
reinstalled the toilet or he didn't use a thick enough wax ring (or
stacked two regular thickness ones) to make a proper seal betwen the
base of the toilet and the wastepipe flange.
There's only water present at that joint when the toilet is flushing,
not all the time.
Removing and replacing the toilet should take you less than hour and
cost you a wax ring - less than $5.00. Paint touch-up, about 10
Is it worth it getting into a fist fight with the tile guy for that?
But I'd tell him that I'm filing a complaint with bbb.
If it didn't leak before the tile guy reinstalled it then he is at fault.
Forget the better business thing, tell him that damages are mounting and he
will take care of it or you'll hire someone to do it and sue him for
compensation. That's what small claims court is for.
Get a new wax ring and reinstall it don,t use 2 as thats what amatures
do use reguler flanged seal if the floor boy did good job thats all
you need. When you lift toilet look at the hieght of floor versus
height of flange they should be very close to same no more than
quarter inch high low
I opine that he is full of shit.
If he installed tile in the bathroom where there was no tile before, that
involves installing a new flange and probably its a bit longer than the
last one. Well it should be since it has about an 1" more distance to
travel now. Perhaps he just said skip it, and did not install a longer
If the wax ring was not sealed it would basically cause foul odor in
there. Not so much a leak. but if the wax leaked then it certainly would
cause foul odor from time to time. I think its more likely he screwed up
the flange and the leak is beneath the flange between it and the original
Yea, I bet he screwed up big time.
He is an idiot for not fixing it. Of course you are not going to let it
just leak. Of course you will call a plumber and get it fixed and the
plumber will be happy to explain exactly what the problem was.
Be sure to take pictures.
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