For some reason our Kinetico(?) watersoftener just quit working. It
cycles, water flows,
but nothing. Water is hard. It has GOT to be the brine tank.
How high, and at what point in the cycle, does the water rise in the
tank. I don't think
I see much of any change in the level.
I smacked the salt around to insure no salt bridge, so that can't be
I wonder if that small black hose could be clogged?
Any ideas (and how high it the water supposed to rise.)
The unit is brand new. It's a twin tank affair. It is not in bypass
If it is brand new, it is probably covered by a warranty. If so, call the
I don't know about your brand/model, but most brine tanks have a float valve
that lets in water to a pre-set level. Water is not exposed, but only some
of the salt is actually in water. The salt is on a shelf above the brine.
Yes, the pickup tube may be clogged, but there may also be a bad seal or "O"
ring in the control valve. Be sure the drain line is not plugged or kinked
Put the softener through a manual regeneration and watch the cycle to be
sure you are going through the steps properly.
I don't know that mgf of your system. Check the line that goes from
the salt tank to the control head (the pick-up line). There should be
a filter in it somewhere. I am guessing it is just inside the control
head with some screws that give you access to it. It is normally a
screen that sides into a hole. If this is clogged, the unit will
respond as you have listed below.
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