Nothing seems to be easy anymore...
So today my new fridge was delivered. I wasn't home, but SWMBO was -
apparently everything went smoothly other than that a) they didn't
want to bring it in through the back door, because they would have had
to take the doors off, so they brought it through the front door
instead - which would have been fine, except there was a large shelf
in the way that we hadn't moved, because we figured it'd be easier to
just take the doors off and bring it in the back and b) the installers
refused to hook up the water supply because they stated that the
"supply kit" that I bought at That Orange-Colored Store was not
compliant with state plumbing code as it used plastic tubing, which
was Not Allowed, it had to be copper.
OK, so HD is selling non-code-compliant products labeled for a
specific purpose? Somehow I'm not surprised... Is this actually the
case? I found the code online and skimmed a few sections but I didn't
find anything that pertained directly to my situation.
So I figure since now SWMBO thinks that my installation is substandard
and unacceptable, I should just "fix" it since after all a few feet of
1/4" copper shouldn't be that expensive, yes? Ran down to Lowe's over
lunch and went over to the plumbing section. Not a scrap of copper to
be seen, save for in the "icemaker installation kit" bin, where there
were two rolls of 1/4" copper tubing (and no installation kits,)
clearly someone had been in there and stolen the saddle valves,
ferrules, nuts, etc. and just left the tube. No packaging, no SKU, no
bar code, etc. So I grab one and corner the plumbing guy who appears
to be very confused. Give up, take over to Customer Service. Explain
to them that I just want to buy this tubing (along with the two
baggies of ferrules and nuts that I laid on the counter next to it)
can you please find out what you'd be willing to sell it for, this
causes a huge flurry of confusion. Finally after 15 minutes of paging
the plumbing guy, who never returned their calls, the girl behind the
counter says "can you find what kit this is a part of, and see if you
can buy this at a discount because pieces are missing?" I answer
"that's why I'm here! that's exactly what I want to do!" More phone
calls. Finally I leave, sans tubing, having wasted my whole lunch
hour (and truth be told, a few more minutes - plus 10 min. looking at
the plumbing code and another 3-4 typing this up to share with you
all, because I'm so incredulous that something so simple could be so
difficult) on this exercise in frustration.
can anyone tell me if the installer was telling the truth, or was he
just pissed because of having to move the shelf and figured that not
hooking up the water line made up for it?
PS - usually I consider Lowe's to be vastly superior to HD, but in
this instance, I'm wondering if everyone just sucks.
PPS - I'm really hungry right now. Please send food.