So today my new fridge was delivered. I wasn't home, but SWMBO was - apparently everything went smoothly other than that a) they didn't want to bring it in through the back door, because they would have had to take the doors off, so they brought it through the front door instead - which would have been fine, except there was a large shelf in the way that we hadn't moved, because we figured it'd be easier to just take the doors off and bring it in the back and b) the installers refused to hook up the water supply because they stated that the "supply kit" that I bought at That Orange-Colored Store was not compliant with state plumbing code as it used plastic tubing, which was Not Allowed, it had to be copper.
OK, so HD is selling non-code-compliant products labeled for a specific purpose? Somehow I'm not surprised... Is this actually the case? I found the code online and skimmed a few sections but I didn't find anything that pertained directly to my situation.
So I figure since now SWMBO thinks that my installation is substandard and unacceptable, I should just "fix" it since after all a few feet of 1/4" copper shouldn't be that expensive, yes? Ran down to Lowe's over lunch and went over to the plumbing section. Not a scrap of copper to be seen, save for in the "icemaker installation kit" bin, where there were two rolls of 1/4" copper tubing (and no installation kits,) clearly someone had been in there and stolen the saddle valves, ferrules, nuts, etc. and just left the tube. No packaging, no SKU, no bar code, etc. So I grab one and corner the plumbing guy who appears to be very confused. Give up, take over to Customer Service. Explain to them that I just want to buy this tubing (along with the two baggies of ferrules and nuts that I laid on the counter next to it) can you please find out what you'd be willing to sell it for, this causes a huge flurry of confusion. Finally after 15 minutes of paging the plumbing guy, who never returned their calls, the girl behind the counter says "can you find what kit this is a part of, and see if you can buy this at a discount because pieces are missing?" I answer "that's why I'm here! that's exactly what I want to do!" More phone calls. Finally I leave, sans tubing, having wasted my whole lunch hour (and truth be told, a few more minutes - plus 10 min. looking at the plumbing code and another 3-4 typing this up to share with you all, because I'm so incredulous that something so simple could be so difficult) on this exercise in frustration.
can anyone tell me if the installer was telling the truth, or was he just pissed because of having to move the shelf and figured that not hooking up the water line made up for it?
PS - usually I consider Lowe's to be vastly superior to HD, but in this instance, I'm wondering if everyone just sucks. PPS - I'm really hungry right now. Please send food.