I just HAD to reply to this one...
Don't take it personally they're shopping around. Things are tough these
days and it's better they appreciate YOU more when they see someone
else's work. That has always been my experience when you're good at what
If you customer doesn't recognize that, then you don't need them anyway.
They'll be a PITA to you.
My company has continued to grow, at a decent clip, because I'm always
fair and always consistent. Don't get on their asses because they asked
someone else to dance... that's when they find out who dances best.
As for Paul's comments... well, in all due respect, Paul... things are a
lot different out here economy-wise than they were. People WILL NOT, in
most circumstances, invest in new commercial equipment until it cannot
ever, ever be fixed again. That's sad... and terribly inefficient, but
that's the way it is. Eventually, energy will become so awfully
expensive that becomes more of a concern, but it isn't right now... and
that's what modern business folks worry about. Surviving...
I fix old, outdated crap all the time. As someone posted, stuff built 20
years ago is one hell of a lot 'sturdier' than the junk manufactured
today. Equipment built 30 years ago will run almost indefinitely with
the right care and proper application.
Is it correct, or even smart? No. But it's what people do to get by....
end of rant..