I recently replaced a Friedrich air conditioner which I bought back in
1991. The old unit (a SS12H10A) worked great for 15 years, needing
nothing more than steam cleaning and lubrication every 2 years. It
cooled just fine up until I replaced it, but the controls were getting
rusty and the sound insulation was flaking off.
I felt I had gotten my moneys' worth, so didn't hesitate to go out and
get another Friedrich; which I've always understood to be the highest
quality room AC's.
The replacement unit (a SS12J10AR-B) was riddled with problems,
* The membrane switches on the electronic control panel failed to
register at least 50% of the time.
* The internal clock didn't keep time properly.
* The front grill arrived cracked.
* The fresh air / exhaust valve is controlled by a flimsy wire
attached to the front grill, that got jammed easily.
In addition, it was nosier that its predecessor and didn't cool quite
I wrote the president of Freidrich and secured a full replacement; no
complaints about customer service.
However now, a year later, this damn thing is acting up again! - The
electronic control panel seems to be possessed. It turns itself on and
off all by itself and/or selects features like 'Money Saver'
spontaneously. It addition to that, the cooling is really anemic.
I don't think I'm going to have it repaired, or pursue a replacement
again. Freidrich is obviously not the product it once was.
QUESTION: Who currently makes the highest quality room air