Can someone tell me how I can find out if there has been any recalls filed
on any of the Alaska Coal Stoves.
Inside of my coal stove are 3, little nubs that help hold up the grate. The
nub in the back has broken off with a clean break and is gone. Of course i
f you try to shake the shaker the grate tilts and the entire bed, of hot co
als, fall to the floor . . . End of fire-bed and heat.
I call email@example.com asking for a repair appointment and a wee
k later called again to tell them the gentlemen that lives in the house is
home from his rehabilitation (from his hospital) stay at the nursing home,
and why did not i receive the call back from them on the appointment. I wil
lnot go into what happened after that, nor after my call to the Alaska "man
ufacturer" in Bloomsburg, pa, but, what with the ridiculousness of the two
conversations, I realized there was something BIG going on and that I was i
n trouble. I always find it very difficult to have an adult conversation wi
th good people that are bad liars.
Thereis a little, old (83), man spending his first morning home from the nu
rsing home in a cold, lonely house. I sure hope his rehab. at the nursing h
ome holds up better than the Alaska coal furnace with one, little, broken n
ub (there are 3 of them), which helps to holds up the grate, a little nub t
hat cannot be repaired, rigged, nor replaced.
I think the back nubs, that break, on these furnaces, also have some weight
to bear, or interplay, for the end of the shaker. In other words theyare p
ossibly under more stress than the ones on either side of the wall of the f
urnace, but are of the same size, weight etc. as the little, side nubs. I f
eel, this, then, is a defect and there should be a recall, and the buyer sh
ouldnot have to bear the losses involved, lack of heat, hardship, expense o
f the expensive "fix", not to mention the deceit and loss of time (consider
ing the weather) which is actually an entire re-design of the entire grate
system, costing bigtime.
Seems a hunk of iron should last a lot longer than 10 years.