My Samsung fridge quit cooling last week. Freezer stayed sort of cold, fridge section went lukewarm, so I pulled the back panel inside the freezer. Coils were caked in frost pretty evenly from top to bottom, but the little heater tube along the bottom was completely clean. That struck me as backwards, since that's the part that's supposed to melt the stuff off.
I killed power to the fridge before opening anything up, so no drama there. Now I'm torn on the next move. Half of me says the heater gave up and the ice will keep choking airflow til nothing cools at all. The other half wonders if the defrost cycle never gets told to run in the first place, since a dead heater and a skipped defrost probaly look identical from outside the box. Anyone chased one of these before? Would you just replace the heater because it's the cheap and easy bet, or put a meter on things first and find out whether it's ever getting power? I don't mind poking around, I just hate throwing parts at a fridge and hoping.