Delta Q3 - missing parts AND Delta no longer stocks or makes them

[Sam Soltan]

I am a Industrial Technology (shop) teacher at Brownell Middle School in Grosse Pointe, Michigan.

Last May an upper spring broke on one of our Q3 Scroll Saws. I ordered the replacement parts and they finally came in this past Monday. I went in to school and found to my shock that someone had taken an entire upper chuck / head assembly from one of the other Q3 saws!

The fact that all school budgets are being constrained from previous years, I would like to repair the machine if it would be possible..

I called Delta to order the replacement and possible upgrade to the saw but was told they no longer make or stock the parts.

I was hoping that you could help me.

I am looking to get P/N 1342500 Upper Chuck Retrofit Kit. (Possibly 3 of them) I would also like to see "Field Service Bulletin 055 dated 6-24-99 which refers to the above.

[AL]

Well now you know what Delta thinks about its customers. Think about that the next time you need to buy something.

[Edwin Pawlowski]

What? They discontinued a model years ago and don't have parts? You'd think they'd have every part for every machine for at least 100 years.