We have a 1930's semi (without sarking). Our neighbour contacted us the other day say that that following the heavy rain, she's got some water marking in the front corner of her upstairs front bedroom - the corner where the two houses meet.
She called in her insurance company who sent a surveyor. They have rejected the claim saying:
"From the inspection of your property, it was identified that water ingress has damaged the ceiling in the front bedroom. Water has entered the property via the roof above. We inspected the roof and found that there was a missing tile and two dislodged tiles at the front edge of the chimney-stack built over the party wall. There was no evidence of storm damage to the roof, which is displaying signs of aging, such as moss growth between the tiles. As you are aware, your buildings policy provides cover for damage to the structure of your property caused by events detailed in your policy documents. The damage described above is considered to be the result of wear and tear, which is not an insured event and therefore XXXX are unable to cover any expenses incurred in its repair."
The neighbour spoke to Age Concern (who were the ones to arranged the insurance) who said that as it was over the party wall section, that both her and myself are jointly responsible for the repair.
This sounds fair, if the leak is caused by the missing tile/dislodged tiles. But I just wanted to make sure about it.
She is going to get quotes from two local roofing people (who are on the list of recommended/approved people provided by Trading Standards). If they come up with other repairs they think are necessary to the roof (ie. elsewhere, away from the middle) - I'll insist on only paying for the work which is related to the party section of the wall - is that reasonable? She seems okay with this, and is aware of people who try to bump up the amount of work.
A picture of the roof is here:
Also - any ideas of the sort of price I should expect for the work?
Thanks
David