We just bought a house 5 months ago, and we knew it needed a new roof. We
thought we did our homework finding a good roofing company, but we didn't. They
finished the job about a month and a half ago, and the shingles look awful, and
some have fallen off. We can tell by looking at our neighbors, that had theirs
done a month before we did, that things are terribly wrong.
We don't trust the roofer to make this good, and we don't know who to call to
come and inspect it, and tell us just how bad it is.
Who do we call??
There are other big things that need to be fixed in this house, and we ended on
a bad note with our realtor...everyone says to ask them for names of
companys/contractors for our needs, but we don't want to have to deal with her.
We are about to get a divorce from all of the stress and fighting this and
having our pool repaved has caused.
We need direction!! We need someone we can trust to help us find honest good
Mainly, our immediate problem, do we call another roofing company? Will they
come out, and find problems, so that we have to poor more money into it? Or
should we call a home inspector?
And how do we go about trying to make the roof company fix it? Or should we even
trust them to do that? The guy we hired was pretty shifty, and the roof workers
kept showing up to collect their money, even though we paid for it all with a
cashiers check 2 days after it was finished.
What do we do?
we paid 10,500.00 for this, we can't afford just to lose it...please, please help
Did your or your roofer pull a city permit for the job?
If a license is required in your state for roofers, does your roofer
If "yes" contact the city building and planning dept and ask for their
advice, and the contact the roofer.
First, resolve that no matter the outcome you will end up losing some
money. Did the roofer get a permit? Did the nspector come out and look
at it? If so, you may be able to get some written evidence that the job
You can get a lawyer, but that will also be costly.
I'd contact another roofer and see if it can be fixed. If so, you can
then go to small claims court.
Of course it's a troll, even if the contractor was so bad that they did
not nail down half the shingles, their weight is sufficient (along with
the overlap) that they would not just start falling off a few days after
they were put up.
On Wednesday, February 3, 2016 at 7:10:11 AM UTC-5, philo wrote:
Probably so. But in case anyone else comes across this in the future
and has a similar problem, I'd suggest contacting the shingle manufacturer.
They offer warranties, provided they are installed correctly. The problem
most likely isn't the material, but they have field reps they will come
take a look on a claim. I'd be there, go up with the rep, take pics,
document everything, get a written claim denial in writing explaining
what the real problem is, etc.
Also a sign that it's likely a troll is that there is no mention of the
roofer being called back. You would think that some initial problem
would surface, they'd be called, etc, ie there would be more of a progression
than it's 3 months later and the shingles are falling off. Never heard
of a shingle job where that happened, not without high wind, etc.
I had a new roof put on 25 years ago that went over the existing
shingles. The new roof did not lie 100% flat. The roofer told me that
because the original shingles did not lie flat the new roof would not
either, but would eventually settle in.
That never happened, they are still a bit uneven and doggone it the roof
is 100% leak-proof.
Problem is, my home insurer closed operations in my state and I had to
find a different carrier. Most of them...right off the bat...took a look
at the roof and said they would not insure me. It did not matter that
there were no leaks.
I will never do business with State Farm ...ever..because the agent
insulated me as well. I was refused due to "lack of pride of ownership"
or something like that.
The next roof will require a "tear-off" as there are now two layers.
Thing is, why replace a roof that doesn't leak?
On Wednesday, February 3, 2016 at 9:26:12 AM UTC-5, philo wrote:
Two aspects to that.
1 - Being the roofing pro, he should have told you that he wouldn't
do the job unless it was a tear-off.
2 - IMO, tear-off is well worth the extra cost. The older the house,
the more true that is. With a tear-off you can see any rot, any
bad plywood, etc.
Did he use down or just fiberglass?
Yeah, that's a bummer, when it's just an aesthetic thing. Harder
to justify fixing it.
Way too late, but he did go up into the attic prior to doing the job and
inform me there was no rot. I had caught the small amount of leakage in
Back then I did not have much money, so even if presented with the
wisdom of a tear-off, probably would still have not gone that route.
When I told him how broke I was he held the bill for six months and
added no interest. I doubt if anything like that would happen today.
on top of each other. Any roofing job includes tear off. What kind of
people would do roofing without tear off? To save money? Our roof is
metal ceramic coated tiles. Nothing to do with roof in my life time.
Wind proof, fire proof.
On Wednesday, February 3, 2016 at 9:26:12 AM UTC-5, philo wrote:
I'm not surprised that most of them want the roof replaced. It costs them
nothing (other than loss of your premium) to require a new roof. I'm sure
that their actuaries have weighed the cost of a claim with a 25 year old
roof vs. the loss of premium and determined that the risk is not worth
At 25 years, leaks or no leaks, you may be approaching (or have surpassed)
the manufacturer's warranty on the material, especially since it was installed
over an existing roof. I obviously don't know the specifics or your situation,
but "2nd roof" warranties can range from full to "minus X years" to none.
I have been been involved in 2 "age of roof" situations recently and it's
not just the Ins Co's that want to know about the roof.
I refinanced a HELOC on my own home and had to provide documents showing
the age of the roof (5 years in my case).
I am helping my Dad sell his house and the realtor asked about the roof.
She said it looks really good, but wanted to know the age. She said that,
depending on the lender, any roof over 10 years old could count as "points
against" (in a sense) approving the loan.
The shingles were rated for 25 years, so it's now "end of life". When I
do get it replaced (tear-off aside) it's going to be a big job.
Since I have a new furnace that does not require a chimney, It would
make sense to have the chimney removed. That's where the leak started
The problem is, I still use the chimney for the water heater and will
need to get it replaced with a chimney-less variety. The present water
heater is six years old and is rated to last 12 years.
So...the roof will get replaced either if it starts leaking or else when
the heater nears it's expected end of life.
Between the "tear-off", new water heater and chimney removal, I better
be prepared to spend $15k. I will have to tell my wife, no vacations
that year. Maybe I could break this up into several smaller jobs such
as water heater one year. Chimney removal the next.
Of course in five years we are going to be damn rich from all the
photographs I'm going to be selling :)
On 02/03/2016 11:13 AM, DerbyDad03 wrote:
st" (in a sense) approving the loan.
Since I'm with a company that specializes in older houses, I should be
able to get it for a while as I have been keeping up with the repairs.
New windows, new furnace, new wiring, new kitchen etc.
But yep, will need a new roof within the next few years.
As a home owner , whatever the roof will cost, will be only a small
fraction of what I've saved by not paying rent to a landlord.
A little bit of each, when I was working I put the maximum amount
allowable in my 401k. so counting my company's contribution and
interest, though it is not huge fortune, at least I do have a bit of it
All those years I scrimped and saved (and stayed put) while I watched my
co-workers continually grow dissatisfied with the "bigger and better"
houses they kept buying.
Since my actual savings account pays something like 0.02% interest, no
real need to keep much money there other than enough to pay off my
On Wednesday, February 3, 2016 at 1:12:57 PM UTC-5, philo wrote:
If the money for the roof and other repairs are still in the 401(k)/IRA,
you might want to look at the tax advantages of taking a little bit out
each year to limit your tax exposure. If you are near the top of a tax
bracket each year you may pay more tax on that "lump sum" distribution if
you take it out all in one year.
You can always reinvest it outside of the qualified account if you still want
to try for some growth.
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