Need Help with Hot Tub

[cosutton]

I just bought a house and the owner had a perfectly working hot tub that they purchased from vita spa in Tampa FL. Of course 3 weeks after moving in, the control panel for it is deader than a doornail. The problem is, I can't seem to find what kind it is. I've been able to deduce from googling different images that it is a Sports series lc500 mirage possibly. I've even gotten the model number and searched all over google to find the exact model but still no luck. Here is the model number: PTESL560SGG. It was purchased in 2005. I even went to the place where it was purchased with SEVERAL digitial pictures and they still have no idea. Of course they really seemed like they could care less anyway. I purchased a new display panel for it, you know the actual lcd display with the buttons and all, and plugged it in where the old one was plugged in, but no luck. I can tell the hot tub gets power because there is a backlight display glowing around my control panel.

Does anyone have any idea where I can get the model of hot tub I have? I have the exact model and can even provide the serial number. Also if it's not the lcd panel/button itself, then what else could it be and how much could this cost me. Am I lucky enough that this could just be some sort of fuse problem? Any help on this GREATLY appreciated.

[gfretwell]

My neighbor has something like this. There is a fuse in his control panel out by the pumps that controls the LCD panel. There is also a control board there that goes bad. He has had nothing but trouble with it and was going to replace it with regular air switch controls the last time I talked to him about it.

They were replacing it under warranty until they stopped taking his calls. I guess that is where you are.

[trader4]

Many spas share common components. Apparently you found this out because you managed to get a display/control panel without identifying the actual spa.

If the panel just suddenly went blank and the spa doesn't operate, I would not have assumed it was the control panel. These LCD panels usually fail by slowly losing display segments, some of the push pads stop working over time, etc. The other obvious major component is the power pack that contains the electronics, relays, etc. It could also be wiring. I've seen cases where rodents ate throught the cables going to the display panel.

If you have some fundamental knowledge of electricity and feel safe working with 240V, you could do some more probing around to check the wiring, look for possible fuses in the power pack, etc. Otherwise, I would arrange for a service call. Unless of course the spa is in an overall condition that it would be better to get a new one.

[Buk]

Thanks everyone, it was actually the bozo kid at the spa retailer that thought I should switch out the top control, lcd panel. I knew that wasn't it, but he seemed certain. ANyway, now I'm just trying to find someone to come out and look at it that knows what they're doing and won't rip me off.