Recently had a new Payne heat pump installed and have noticed a very slight
"hum" coming from the air handling unit. Assume this is eminating from a
transformer in side the unit - is this correct & normal? Thank you. Art
York...Coleman... York UPG products as far as the systems go.
Why? History for starters. Innovators since day one. They are changing the
market now even as we type this with the new line of units they are about to
release. On my website, the first thumbnail that loads is a low quality scan
that was put up for some other techs that wanted to see them...interesting
design, not to mention designer colors...(ok..the color idea is a bit much
Quality. Sure...its not so much about the unit, but the installer, and thats
a fact. You can give a hack a high rated unit,and he can screw it all to
hell and back, but you install a unit like it is meant to be, and every
brand will have issues....but I have found that York has fewer than many. I
first started dealing with York after dropping Tempstar, and Carrier in the
southern deserts of CA. I had grown up knowing of the York brand, and when I
had the chance to really get involved, I did.
The dealer that was training me at the time, was a longtime fan of York, and
after installing many and servicing many more over the years, I can honestly
say, they are a more forgiving in the area of installation issues than many,
and they do hold up. I tell people here that if they can withstand 15 years
on a roof in CA dserts, then they will hold up here...
Support. IF we have a problem, that can not be determined in the field help
is a phone call away. Need warranty parts? Same day delivery, or next day
air. My suppliers are the best I have EVER dealt with.
They have and offer some of the best dealer training programs I have seen.
Detailed, involved, hands on...what good is it if you know the book parts,
but not the actual repair and installation parts?
Ease of installation. As a company owner, I look for what is easy to get in,
and get out with. Lets face it, time is money....and as a consumer (yes, I
have York on my home as well) I didnt want to be down for more than a day
when I started to rip out the fairly new ThermoPride....few hours later and
we have a new heat pump...
No..I dont get paid to advertise this...but I BELIEVE in the product. They
have had their share of dumb ideas.....all companies will. If the companies
reject the failures, and improve, then thats who I want to be with...not
some org that continues to pump out coils that leak, and leak, and
Yorks not been real involved in the res market for a few years. They tend to
deal with more of your larger commerical apps....the Twin Towers for
instance, were York. The Capital, the Kremlin, Sydney Opera
House...etc..larger scale operations that demand a unit thats going to be
there when they need it, and I honestly believe that the lessons learned
from commercial apps, is applied to the Unitary division of products.
There are many reasons, but there are a few..
This is Turtle.
If it is brand new and you can hear it. Have them come back and change the
transformer for it gets worst as it ages. Take care of
noises now under warrenty and not later out of warrenty. Some trtansformers will
hummm for some reason or the other and just change
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