I just bought a new John Deere Ride on mower (24 hp) and I can't get
it started. I attached the battery cables (light turns on okay),
checked the charge (greater than 80%), pushed in the rod at the back,
pushed the park brake up into locked position (I'm assuming it's just
moving that round lever up to engage the park brake...the directions
aren't clear on that), push up the throttle and choke to max, made
sure the yellow engagement button was down, added a gallon of fresh
gas and checked the oil then turned the key.
Any idea what I'm doing wrong? (Can't get anyone at Home Depot today
who knows how to operate one....grrr).
Off the top - sounds like a "safety switch". Are you sitting on the seat
and does the seat lower enough to flip the switch ? What's the "yellow
engagement button" ? You want to start the engine with the blades
I just got it to start (I'm guessing my foot wasn't pressing the brake
hard enough) but now it won't keep going. It putters out after about
five seconds. A bit of white smoke/exhaust from the front but I
imagine that's normal. I play with the choke when it does start, but
it doesn't want to keep going.
1. There is a safety switch in the seat -- if you're not sitting in the
seat it won't continue running -- but you also have to have weight in the
seat to get it to turn over for starting.
2. Once it fires up, immediately bring the choke lever back to the run
position, otherwise it will run rough or quit.
3. I start my JD by having the throttle back, choke on (forward) ; step on
the brake, weight in the seat, and turn the key. It starts almost
immediately, then I bring the choke lever back and the throttle forward and
it's running at normal speed. For shut down, I throttle back before turning
off the key, to minimize the possibility of a backfire as it is shutting
(My wife has trouble starting because even with the seat forward she can't
step on the brake hard enough to deactivate the safety switch, so it won't
Good points. I'll give it another go in the morning and try the
different throttle/choke combinations. I'll probably have to move the
seat forward a little too...and maybe consider the cinder block :)
On May 14, 10:44 pm, email@example.com wrote:
Tried again this morning and no go. No matter how I manipulated the
choke or throttle, it would die within five seconds. I made sure my
position didn't change so I was still on the seat and brake properly.
I tried so many times, the battery died...so now it's out there
I can only guess that the carb needs adjusting. I got a call into Home
on 5/14/2008 8:44 PM firstname.lastname@example.org said the following:
Most of those seat switches can be disabled by unplugging the wire to
the switch and putting a jumper into the wire connection. You might try
that to eliminate the seat switch as being part of the problem. You can
reconnect it later if it isn't a problem.
Got to use a little caution here because some safety switches are "make" and
some are "break" - ie some have to "close" the circuit to be activated and
some have to "open" the circuit which is grounding out to prevent a start.
Not sure which is which on newer Deeres.
I have no plans to play with the switch. I doubt its the source of the
problem since the engine does turn over and I don't move once it
starts (and if I can't keep it going at 190lbs then it's a big time
design flaw since people much lighter than me are shown driving it in
their ads....or this one is defective).
I'm guessing it needs a choke or throttle adjustment. I'm trying to
get Home Depot to exchange the machine for another one and let them
deal with it. There's no doubt in my mind that the PDI wasn't done, so
they need to take that up with the company they contract to do it.
On May 15, 6:04 pm, email@example.com (Mel M Kelly) wrote:
What I actually needed from them was the name of the local shop that
does the warranty repairs. I spoke to them and they said they did a
PDI. I asked if that meant starting it up and he said yes.
I told him that was impossible. Neither battery cable was attached and
one of them needed to be manipulated (from a straight position to a
pretty tight U position) to meet the terminal. If it had been hooked
up, the cable would have had a bend in it. Also the two screws had no
tool marks on them and the gas tank smell of plastic, not gas when I
stuck my nose over the opening to see if there was any fuel in it.
I ended up calling Home Depot back and told them I wanted to exchange
it for another one - that I didn't want to take a chance on a machine
that hasn't worked from minute one.
I'm still waiting to hear back from them.
While it is too late now, you should have went to a John Deere dealer to get
one. They do their own servicing and you do not have to fight with them.
You may ask for your money back and then go to a Deere dealer.
About 4 years ago I bought one and had it delivered. About a week later I
decided to mow the grass and my mower ran for about 100 feet and would stop.
It would start back up and die about another 100 feet later. I stopped in
the Deere place and asked about it as if I might be doing something wrong.
They could not tell me anything, but came out and picked it up. It was a
week before I could get off work and meet them at home, they brought it back
and said they replaced the seat. Sofar , no problems with it for 4 years.
We don't have a John Deere dealer local except Home Depot. The
authorized warranty repair shop won't do anything for the first 30
days and if a repair is needed, Home Depot has to pick it up and bring
it back. Exchanging it means they do that much less driving and save
$50+ in gas since they only need to make one trip.
And I don't think I should have to wait for a repair on a machine
that's 3 days old. With my luck, I'll be up to my knees in grass
before it gets back...
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.