My Makita 14.4 volt cordless drill broke last night. Model 6228DWE.
Received "free" with the purchase of a Makita SCMS a few years ago.
It was brand new and unused for the most part. Got it out for the
first time a few months ago to drill some holes and drive screws when
installing a screen door. Last night I was driving 1 5/8" drywall
screws through some 1x4s into the ceiling joists in the basement. I
was on about the 10th screw when the chuck stopped turning if there
was any pressure at all on the chuck/bit. As if the clutch was the
most sensitive possible. Seemed like the shaft with the chuck on the
end just no longer engaged the chuck with any pressure. I know the
chuck is screwed onto the shaft so its not like the shaft could stop
engaging the chuck. Chuck still spins if you pull the trigger. But
if you put your finger against the spinning chuck, the chuck stops,
and the motor keeps on spinning. I would guess the shaft itself is
broken and friction allows the two pieces to stay engaged if there is
no pressure on the chuck/bit. But if there is any resistance on the
chuck, the two pieces come apart. Just a guess since I haven't taken
the drill apart.
Anyone had any experience contacting Makita on how to get a drill
fixed or replaced? Whom to contact and where? What results did you
get? The drill is long past its 1 year warranty, if that even ever
applied to a free promotional item.
I did have some Makita tool use joy last night. The rotary hammer
drill was able to drill holes for Tapcon screws with ease in the
concrete basement walls. First time I've used the rotary hammer drill
since I bought it a year or so ago.
If you have an adjustable gearbox (one setting for torque and another for
speed), check to make sure that it isn't stuck in the middle. Milwukee
drills do this when the switch is halfway between 1 and 2. If not, look at
the chuck screw.
I'll give you credit for being a genius. Looked up the local Makita
service center via the link posted in an earlier post. One was very
close to my work. Went there and took it to the service area. Guy
comments it has not been used much. True. He started running it and
saw it was broke like I said. He looked in the chuck to be sure a
screw was in there. Agreed there was. Then he flipped the gear
switch back and forth while running it and fixed it. Said it was
stuck between gears. After it broke I never moved the gear switch
since I had not moved it while using it. Still not sure how it can
come out of gear while its running and the switch is not touched. But
the drill works just fine again. And while at the contractor store I
saw a safety vest I liked so will go back in a week when they get more
sizes in. So it was a worthwhile trip.
Had a Makita Angle Grinder that simply wore out its brushes , parts took
months to come in and very expensive.
Soon after that armature burnt out. You guessed it, the replacement armature
would have cost more
than a brand new grinder in a carrying case with a few disks thrown in for
Went and bought a Bosch in protest.
I did mention this drill was free with the purchase of a Makita SCMS.
And I received a free angle grinder and diamond blade when I bought a
Makita rotary hammer drill a year ago. The free drill, free angle
grinder, and the paid for rotary hammer drill were all made in China.
No surprise. I think the SCMS is Japan. And my older Makita belt
sander is Japan.
All of the Makita tools work well (except for the in between gear
problem of this thread) and are comfortable to use. I like Makita
tools. But I don't really expect much longevity from any of the non
Japan tools. And now days I would not be surprised if 90+% of Makita
tools are non Japan. If I was more than an occasssional weekend tool
user, I would not consider buying Makita.
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