Hi all,
Niece apparently has a toilet door that has a brushed chrome combined handle and rotary thumb lock-knob on the inside (with I think an emergency slot on the outside) where the lock is supposed to stop the handle moving and so opening the door when the room is occupied.
This did work as expected for a few years but has now failed, where just using the handle to open the door (without unlocking it) easily overpowers the lock mech so I'm guessing something has broken / worn out?
They have tried to get a direct replacement but so far been unlucky so as I've never worked on one of these before, can tell me how they typically fail and if they can be fixed please?
Cheers, T i m