My Samsung washing machine model B1215J completed its wash fine, then when the "open door" button was pressed there was a loud pop and flash of light. We opened the door using the mechanical release. Now, the programme selector, on some programmes, will display code Ec, with a flashing E. The musical note is flat, and it makes a constant humming noise. Can anyone diagnose the problem please? Many thanks.
From the Samsung support site, under the FAQ 'My washing machine is displaying an error code', it says this:
========== EC: Thermister abnormal error
Switch off the power/reconnect and try again If error code persists a service call is advisable -
contact Samsung Customer Care Team on 0845 726 7864 ==========
I had a similar error (E0 I think) from a Hotpoint washer dryer, which was also a thermistor error and E0 meant the machine thought it was freezing so had shutdown, turned out that years of vibration had broken the wire leading to the thermistor, a bit of solder and heatshrink sleeve later it was all OK again.
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