I had problems with all three of the photos of my children.
I decided that two of the three were acceptable, overrode the rejections and they were fine. One of those rejections was for the picture being too light, but he is just naturally pale skinned.
The third was rejected for shadows. I decided that I could do no better with our lighting, the only suitable bit of wall, a window to one side and his hair that cast the shadows and so I paid for a professional photograph for him.