OT Amazon order - said it'd come in two days now says it could be 17 Nov!

[Murmansk]

I ordered a Samsung tablet on Amazon yesterday, sold by Amazon, and it said it'd come in two days. On looking at the order today it's not been dispatched and says it could come between 21 Oct and 17 Nov.

I did an online chat with someone who went away for five minutes and came back and told me exactly the above!

The tablet is still on sale and gives the impression it'll arrive in two days.

I've never had a problem like this with Amazon before, it might arrive tomorrow I guess but so far it's not showing as having been sent.

Maybe they have a backlog from Prime Day?

[Jethro_uk]

Is it sold by Amazon, or a 3rd party.

A few years ago I had similar. As soon as the promised shipping date passed I fired up an online chat and was refunded by the end.

[alan_m]

About right if the item is in their warehouse in France.

[Tim+]

Hardly the point though when they?re quoting misleading delivery times.

Tim

[polygonum_on_google]

Things I bought through Amazon France have arrived far faster than that. (Though Covid is affecting everything. So not surprised if it is now taking longer.)

[Chris J Dixon]

Their tracking has some interesting quirks. A parcel arrived for me today, but something made their tracking system believe it has been via mythical Peterbrough.

This is copied and pasted from their page:

"Tuesday, 20 October

4:34 PM Delivered Loughborough, GB 10:27 AM Out for delivery Peterbrough, GB 12:55 AM Package arrived at the final delivery station Peterbrough, GB

Monday, 19 October

9:13 PM Package departed an Amazon facility Bardon, Leicestershire GB 6:54 PM Package arrived at an Amazon facility Bardon Hill, LOADING... GB

Package has shipped"

Chris

[Brian Gaff (Sofa]

Yes I was thinking that as well. The opposite happened to me some time back on something they were waiting for from China, expecting to wait a couple of weeks, it arrived in three days. Brian

[Peter Johnson]

A couple of weeks ago I had an Amazon delivery in Leicester that was allegedly delivered from Peterborough but as the packet was small enough to go through the letter box I didn't get chance to ask the driver if that was so. The delivery before that had apparently come from Leicester, whereas previously they had come from Nottingham.

[Andy Burns]

I find a lot of things are stocked in Coalville, then get sent to Nottingham for delivery back to Leicester.

[Murmansk]

OP here

In the end it arrived two days after having been ordered - exactly as was suggested prior to ordering! Why on earth it said it'd be as long as a month for delivery we'll never know!

[Peter Johnson]

Had two deliveries from Peterborough today. The first, this morning, wasn't due until tomorrow, had dynamic tracking, which I happened to look at as the driver turned off the A47. The second, which I was expecting today, didn't leave until around

11.00 and came this afternoon. It didn't have dynamic tracking and showed what I guess is a new money saving/making trend by Amazon. It had the address label stuck straight on to the manufacturer's shrink wrapping. No additional packaging at all.

[Scott]

On Tue, 20 Oct 2020 16:35:07 -0000 (UTC), Jethro_uk <jethro [e-mail] wrote: [snip]

I had a rather different experience. I was given a delivery date then the following day I got an email to say my order had been cancelled because the supplier had failed to deliver on the expected date, and I would receive a full refund. I was not given the opportunity to leave the item on 'back order' or reschedule the date.

[Chris J Dixon]

That's not helpful for clandestine Xmas shopping!

Chris

[Peter Johnson]

I hadn't thought of that but I suppose that's when you tick the 'This item is a gift' (or whateever it says) box.

[michael adams]

Drop shipped direct from the wholesaler or manufacturer. They're licensed by Amazon to print the labels, post the stuff out as and when requested, and are paid by Amazon within the agreed period.

michael adams

...

[Peter Johnson]

Not this one. Came from Amazon St Helens via Peterborough, to Leicester.

[Chris J Dixon]

I wonder if there is some glitch in their system which causes it to falsely report Peterborough.

In my case actually spelled Peterbrough on the tracking info. Has anybody else seen the same?

Chris

[Peter Johnson]

Hadn't noticed, but mine says Peterbrough, too. Coming into Leicester on the A47 is a good indicator that the van has come from Peterborough to me. But I can't imagine why Peterborough should be better than Nottngham, or Bardon, for deliveries to Leicester. And yesterday I found that when they say delivery from Leicester they actually mean the Bardon warehouse - dynamic tracking showed me the vehicle turning off the A50 to go into Anstey

[Bob Martin]

Does Archie Andrews work there?

[Chris J Dixon]

I saw your lips move! ;-)

Chris