Woohoo! No need to pay the water bills anymore, they're not allowed to cut people off.... and apparently that's why the council's tarmac over external stop taps these days.
Your options if you need to turn the water off to your house to mend a leaky internal stop tap involve squeeze and freeze, adding a customer owned external stop tap, or using a water industry approved plumber to do an "under pressure" replacement. Or re-pipe youe water to the boundary of your property and they'll connect you to the mains for free.
And you're not allowed to uncover the tarmac'd over stop tap!!
Strangely enough the girl on the phone went very quiet when I said "woohoo, I'll stop paying the bill straight away"
(And how do you add a customer owned external stop tap under pressure?)
Utterly bizarre imo.