Looking at my Henderson door today and found that in spite of regular lubrication the rollers have started to get flats worn on them. I suppose that maybe lubrication can cause the rollers to slide rather than roll in the track. However, lubrication of the spindle is important to help it to rotate. Oil on the track attracts grit which can make an abrasive paste.
So - I have tried to just oil the spindles and have wiped the track and rollers clean. I'll see how it goes.
I do find that oil on the spring is very beneficial as it rubs against its turns as it unwinds and winds up.
Can't complain - after 22 years it opens with one finger. Many neighbours have had theirs replaced or overhauled.