Hi,
I'm driven a bit demented by this problem. I have had the rising main checked for leakage, and was told there wasn't one by a leak detector, and he was fairly adamant about it. The neighbours don't seem to have this problem, but it is ruining our water quality inside the house. Basically, in every glass of water you pour from the mains kitchen tap, it contains some small dark particles. I know these are soil particles, as every few months I have to clean out the attic tank of settled mud when it accumulates. Showering is always bad, and makes your skin feel horrible, its like you can feel the soil contained in the water drying your skin...
The house I live in is 30 years old, black plastic rising main. I notice that when I run the water right through the system very quickly, it is much better. I've tried everything, even whole house water filters, which were a complete disaster. The water took a brief turn for the better though when the aforementioned leak detector guy was here and turned off the outside stopcock briefly, and then back on again... for the next few days the water felt so much nicer, and looked cleaner. Could soil be pulled in from the outside stopcock somehow? I checked it the other day and its completely covered in dirt and other crap, but I don't know if this is a real possibility.
The county council just keep telling me, "Oh yeah, if there is building or roadworks going on near you, then some sediment can flow into the water.." When I tell them its been going on for years, they haven't a clue, no help whatsoever... Can anyone offer enlightenment/ advice? Cheers.