Bad smell from washing machine

JoeJoe · 2017-12-06T20:18:05+00:00

We have a 4 year old Samsung washing machine (Eco Bubble Quiet Drive WF0804W8E I think it is called). It has been used every couple of days or so since new without any problem. When we came back from a 2 week holiday away in October I noticed quite a bad mouldy smell coming from its direction. I removed the dispenser tray and found that behind its housing was mouldy and black. I cleaned the area as best as I could and then ran the machine on max temperature on empty. I also cleaner the filter. Unfortunately the smell is still there and it seems to come from inside the hole into which the detergent and conditioner are fed into the machine. I hope that makes sense, but I put a couple of photos here just in case: (note that the black marks in the photos have been thoroughly scraped and would simply not go away). Any idea what do do to resolve this? I think that it came with 5 year warranty, so I can try that, but am hoping that it is something simple?

Dec 06, 2017 44 Replies

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Max Demian 8 years ago

So what's the difference between anionic and cationic surfactants?

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Huge 8 years ago

To save me having to type it ...

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Rob Morley 8 years ago

It's an "ingredient" so perhaps present as a result of incomplete reaction?

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Adam Funk 8 years ago

Interesting overview; thanks for posting that.

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Huge 8 years ago

You're welcome.

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