I have a Whirlpool Gold refrigerator, only a couple years old. The
bottom of the refrigerator-side door deteriorated to the point that it
came off the hinge. It was apparently happening for some time, but
was never really noticed. I jury rigged a bracket to hold the door in
place, to allow opening and closing, but will ultimately have to buy a
new door, since the plastic part on the bottom is not available as a
I priced doors online, and the cost is about $500. Does anyone here
know of a used appliance dealer where I can get the door, or, even
better, the plasrtic bottom piece ofr a refrigerator? I have tried a
few places online, but have not had much luck finding either.
Does anyone have any suggestions?
Look in the phone book under "metal recycling". I used to
get used parts at the local recycle company. Also call the
town highway departments near you. Sometimes they haul off
refrigerators for the towns people. Might take some timing
and patience to get the model you want.
For something that new it makes sense to give W customer service a
call, and let them know how disappointed you are. Who knows, they may
have a program in place to deal with an obviously defective design. Be
polite but firm, you should get a good response.
I don't really know what caused it. I don't recall it getting
banged. I moved it from my old house to my new house a couple years
ago, and I don't recall it getting banged up then, either. I doubt it
is that Whirlpool has turned bad, it is probably either a fluke or it
somehow took a bump I didn't know about.
My wife said she noticed plastic on the flloor a couple times over the
last couple years, but since this was on the bottom, she didn't
realize its source until our son opened the door and it fell off.
I agree with the advice to have a go with Whirpool. Have you read the
warranty? I doubt that would still be covered, but it can't hurt to
look. Whirpool might be willing to give you some break on a new part.
Otherwise with a fridge only a few years old, I think your chances of
finding a door used, the right color, etc is near zero.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.