Yesterday I had some work done at my house that was essentially a redo of a service that was done poorly a month ago. I had the same service performed last year, by a different company. Last year and yesterday, the servicemen implied that a tip was warranted (the one from last month couldn't get out of here fast enough; thus, the redo). Last year, the guy performed an extra service and I got the impression that the "tip" was a way for him to keep it under the table. Yesterday, I was told there would be no charge for the service, since it was a redo, but the guy said I should "feel free to offer a tip if you want to." In both cases, I actually did think the service was worth a little something extra, but it struck me as kind of an odd practice. Do you think this is usual?
Jo Ann